Support for version 1.0 · iPhone and iPad
Contact support
Email jelo.mels@gmail.com and include your device model, iOS or iPadOS version, app version, and a short description of what happened. Please do not send private prayer text or personal photos unless they are necessary to explain the issue and you are comfortable sharing them.
Frequently asked questions
Where are my prayers and photos stored?
Prayer entries and app content are stored locally with the app on your device. Prayer Collector does not require an account and does not upload your journal to a developer-operated server.
How do I mark a prayer as answered?
Use the prayer or answered control beside an entry. Answered prayers are highlighted and collected in the Answered Prayers view.
How do I add a photo?
Open or focus the prayer entry, choose the photo option, and select a picture using Apple's system photo picker. The app receives only the item you select.
How do I export a prayer archive?
Open the Prayer Archive and choose the PDF or share option. The Apple share sheet lets you save or send the resulting document using services available on your device.
How do I delete my data?
Delete individual entries or photos using the app's selection and trash controls. To remove all locally stored app data, delete Prayer Collector from your device. Device backups are managed separately through your Apple settings.
Can deleted content be recovered?
The app does not operate a recovery server. Before deleting important content, export any archive you wish to keep. A device backup may contain app data depending on your Apple backup settings.
Response and availability
Support is provided in English by email. We aim to acknowledge support requests within five business days, though response times may vary.